All our orders are made to order and generally dispatched within 48 hours of order unless stated otherwise. (bespoke designs may take a little longer).
They are all dispatched via a fully tracked, secure and trusted courier service who aim to deliver within 2 working days (UK Deliveries only).
To avoid disappointment we have put a 5-7 day expected delivery time on all our products however we aim to do this remarkably sooner.
Due to the nature of our service, each gift is made to order and therefore cannot be cancelled once payment has been made and the order has been sent to production. If you are for whatever reason unhappy with your product please contact our customer services at… (new email) and we will do our very best to rectify the problem.
We ask that before you order one of our products that you double check any personalisation to help prevent any mistakes being made. Where we can you will receive a preview of your product, again we ask you check this carefully.